Maya Jinwright
Revenue Cycle · EHR · Healthcare IT
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Director-level advisory · Booking now

Revenue cycle and EHR expertise, on your calendar.

Fifteen years inside the parts of healthcare operations that quietly cost the most. Book a strategy call, send an async question, or bring me in for the engagement.

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— Previously GeneDx · Accenture · MMB Consulting · Divurgent · GW Medical Faculty Associates
— 01 / If you're here

One of these is probably true.

01
Your denial rate is climbing and the team can't tell you why.
02
Your EHR go-live moved up and you have a gap in program leadership.
03
Your A/R days look fine until you break them out by payer.
04
You inherited a program portfolio with no documentation.
05
You need a Director-shaped answer this week, not a six-figure SOW next quarter.
06
You're between vendors, and the next decision is permanent.
— 02 / How to work together

Three ways in. You pick.

01 / FASTEST

Strategy call

$350 · 30 min

A live working session for one specific question. Best when you need a Director-level read before your next decision.

  • Denial root cause review
  • EHR vendor or module question
  • Program risk triage
BOOK A SLOT →
02 / DEEPER

Async review

$1,500 · 5 business days

You send the data, charter, or org chart. I send back a written assessment and a prioritized action plan. No meeting required.

  • Denial trend analysis
  • Program audit
  • RCM workflow review
SEND A REQUEST →
03 / FULL

Interim engagement

Multi-week · custom scope

Fractional or full-time interim leadership for a defined turnaround, go-live, or program-wide reset. SOW within five business days of intake.

  • RCM turnaround
  • EHR implementation lead
  • Program portfolio reset
START A CONVERSATION →
— 02.5 / Productized

A fixed-scope audit for payer contracts.

Most engagements I scope to fit. This one I don't — payer contract audits run on a fixed scope, fixed price, and fixed timeline because the work is the same shape every time. Three depths, depending on how much of your contract portfolio you want under the lens.

01 / DIAGNOSTIC

Top 3 payers

$3,500 · 2 weeks

Underpayment scan against your top three payer contracts, plus a one-page summary of the leverage points worth pursuing. The fastest read on what's leaking.

  • Underpayment scan, top 3 payers
  • One-page leverage summary
  • Delivered in 2 weeks
BOOK A SCOPING CALL →
02 / FULL AUDIT

All material payers

$12,500 · 4–6 weeks

Every payer contract over a materiality threshold. Contract summary matrix, twelve-month underpayment reconciliation, rate benchmarking against Medicare and FAIR Health, prioritized leverage memo, redline package, and a strategy session. Hand it to your COO and they can run the negotiation themselves.

  • Contract summary matrix
  • 12-month underpayment reconciliation
  • Rate benchmarking against Medicare + FAIR Health
  • Leverage memo, redline package + strategy session
BOOK A SCOPING CALL →
03 / AUDIT + NEGOTIATION

I run the table

$25K retainer · or 25–35% of lift

The full audit, plus I lead or co-lead the renegotiation through close. Best when you don't have an internal contracting team or you want a Director-shaped operator across the table from the payer.

  • Full audit included
  • Negotiation leadership through close
  • Contingency option available
BOOK A SCOPING CALL →
— 03 / About
Maya Jinwright, Director-level healthcare operations advisor

I spend my time inside the operational seams of healthcare — where revenue leaks, where EHR programs stall, and where program portfolios go quietly off the rails.

For fifteen years I've worked the same set of problems from three angles: as Director of Revenue Cycle Strategy & Operations at GeneDx, as an IT Program Manager at Accenture leading federal and commercial healthcare programs, and as a senior RCM consultant before that. Provider side, lab side, consulting side. I know which conversations are worth having and which ones are theatre.

What you get when you book me: a Director-level operator who's already done the work you're trying to scope. No discovery deck. No team of associates billing alongside. One person, fifteen years deep.

— 04 / What this looks like in practice

Engagements I take, plainly described.

Revenue Cycle

Denial prevention, end to end

Audit the current denial workflow, surface the three or four payer / CARC patterns driving the bulk of write-offs, redesign front-end edits and back-end appeals, and stand up the metrics layer so leadership can see it without me.

Payer Contracts

Payer contract audit and renegotiation

Pull every active payer contract, parse the rate schedules and the fine print, reconcile twelve months of remits against contracted rates, and surface the underpayments and leverage points worth taking back to the negotiation table. Optional: lead the renegotiation through close.

EHR Modernization

Program leadership through go-live

Step in as program lead for a stalled or accelerated EHR implementation. Re-baseline the schedule, run vendor and physician governance, own the cutover plan, hold the room when it gets hard.

Program Portfolio

Portfolio reset and recovery

Inherit a portfolio of healthcare IT programs with little documentation. Triage by risk, retire what should die, replan what's worth saving, and hand back a portfolio your team can actually run.

Advisory

Decision support for leadership

Sit alongside a CFO, COO, or CIO during a high-stakes decision — vendor selection, restructuring, build vs. buy — and offer a Director-level operator's read on what's actually about to happen on Monday.

— 05 / Credentials

Formally, for the record.

PMP
Project Management Pro
CSM
Certified Scrum Master
Project+
CompTIA
MBA
WGU · in progress
BS, HIM
Health Info Management
15+ yrs
Healthcare ops
Director
Operating level
Ex-Accenture
Federal & commercial
— 06 / Common questions

Before you book.

How fast can you actually start?

Strategy calls are usually available within a week. Async reviews start the day I receive the materials. Interim engagements move through a short intake, typically two to three days, before SOW.

Do you take full-time roles?

Yes. I'm actively considering VP and Director-level roles in revenue cycle, healthcare IT program leadership, and EHR implementation. If your need is a hire and not a project, say so on intake — we can talk about that directly.

Provider-side, payer-side, or lab?

Provider and lab side. I work payer contracts end-to-end from the provider's seat — denials, underpayments, renegotiations — but I'm not a payer-side operator.

Do you sign NDAs?

Yes. Send yours during intake and I'll execute before any materials change hands.

What's a typical engagement size?

Strategy calls are flat-rate. Async reviews are flat-rate or scoped per artifact. Interim engagements typically run six to sixteen weeks at a fractional or full-time commitment, with a defined deliverable rather than an open-ended retainer.

Can my org expense this?

Yes. I invoice through my consulting practice and provide a W-9 on request. Larger engagements run through a standard MSA + SOW.

— 07 / Tools

Tools worth keeping in your stack.

Contract Analysis

Analyze a Contract

Most payer underpayments hide in the fee schedule, not in the denial queue. This tool surfaces them instantly — upload a contract and see exactly where you're being shorted, with no EHR connection required.

See how it works →
Pre-Claim Validation

Try Claim Checker

Denials are expensive to work and slow to recover. A pre-submission validation pipeline catches the errors that generate your denial queue before they ever reach a payer — which is the only place they're cheap to fix.

See how it works →

If the program is quietly on fire,
let's talk this week.

— Response time, business days: under 24 hours
Book a strategy call → maya@mayajinwright.com LinkedIn →